Our Products
3SIXTY1 provides a number of products to help support your business to connect with the customers that count. This might be through identifying and prioritising leads, providing you with defined customer segments, bringing all your customer data together to facilitate a more targeted and relevant communications strategy or helping you use your data to map out customer journeys across your touchpoints.
CUSTOMER SEGMENTATION MODELLING
Understanding your customers is one of the most powerful assets a business can have. 3SIXTY1 can undertake an analysis and modelling process to identify your key customer segments. You will be provided with a detailed overview of your segments as well online visualisations which will allow you to analyse the characteristics of customers in each segment.
Your segments can then be used generate more targeted and relevant marketing and communications strategies.
Contact us to discuss your customer segmentation needs.
Single customer view
Do you wish you could identify which customers were on a path to purchase your products? Or target customers most likely to disengage with your brand?
3SIXTY1's Single Customer Platform can help. If you have customer data sitting across multiple sources (such as your CRM, website, booking system or even spreadsheets), we can help bring it all together and provide you with a consolidated view of all your customers' interactions across your engagement channels.
But bringing your data together is only the first piece of the puzzle. The Single Customer View's easy to use data visualisation interface also provides you with a powerful customer insights to help you understand and identify the customers that are most valuable to you.
Want to find out more? Contact us for a consultation to find out how the Single Customer View platform can help you make the most of your customers.
LEAD GENERATor
The 3SIXTY1 Lead Generator is an online tool which helps your sales team identify the most relevant leads to pursue. Identify potential business leads via a map or list view and shortlist the leads which you want to move into your CRM for future follow up.
The 3SIXTY1 Lead Generator includes a business listing from all across Australia which can be filtered down to the business types most relevant to you and supplemented with secondary industry data (where available) to help identify the leads which have the most potential. A street view and business contact details mean your sales team don't even have to leave their desks!
Contact us today to find out how the 3SIXTY1 Lead Generator can be tailored to suit the needs of your business.
CUSTOMER JOURNEY MAPPING & ENGAGEMENT STRATEGY
Making sense of your customer data and the customer journeys you want to put in place can be difficult. 3SIXTY1 can help you identify your current customer journeys and identify new journeys to maximise customer engagement and financial return.
Once your journeys are identified, we can also help to build you a customer engagement strategy which capitalises on the personalisation and relevancy opportunities your data and customer segmentation provides.
To find out more, Contact us today.